Business Analyst – Insurance Software Implementation – up to £90,000, 10% bonus & 9% Pension

An Innovative and pioneering InsurTech provider are recruiting for a Commercial Insurance Business Analyst. As Business Analyst, you will be the vital link between their information technology capacity and their business objectives by supporting and ensuring the successful completion of research, analytical assessments, writing and communicating work for the company’s Ecosystem of insurance lifecycle software features.
***Please note that only applicants with London Market Insurance experience will be considered for this role***


  • Define business analysis requirements and configuration specifications for new and existing features
  • Write up functional requirements accurately and concisely ensuring clarity and unambiguity
  • Analyse, research, and present using various sources and techniques, solutions to complex commercial insurance software functions
  • Proactive attitude in assessing needs, which may be brief in some areas, and forming an opinion based on research and prototyping, to present intelligent, imaginative solutions to complex problems
  • Own and develop relationship with internal and external partners, working with them to optimise and enhance features, functions, and integration to third party services
  • Assist in the preparation of the implementation study documents and subsequent written output required on the project or programme
  • Report on common sources of business and technical issues or questions and make recommendations to the product team
  • Liaise effectively with the offshore teams especially ensuring a clarity of functional understanding in the transition to design and build
  • Communicate key insights, market developments and findings to the product team
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer


  • Strong interpersonal skills and ability to work effectively with immediate team members, colleagues in across the business and new and existing customers.
  • Minimum 3 years’ experience in Business / Systems Analysis, or working at an insurance company within the underwriting discipline and following markets/domains:
  1. General, P&C, Marine, Non-life insurance products in the Lloyd’s of London, London Companies Market, UK commercial/wholesale Market, US excess and surplus market
  2. Mid-market and large commercial non-life insurance carriers
  • Strong experience in areas such as in underwriting risk analysis, risk triage, pricing, issuance, operational team management, the full end to end insurance lifecycle.
  • Proven experience in eliciting requirements and profiling different user persona’s needs
  • Experience in analysing data to draw business-relevant conclusions which are presented as business process diagrams, entity life histories and user journeys
  • Ability to work proactively in researching, learning, and defining creative options and solutions to simple and highly complex business needs
  • Good experience in writing requirement specifications based on Agile methodologies that employ the Epic, Feature, User Story approach
  • Proven experience and knowledge in modelling insurance processes and practices into software features and functions
  • Strong written and verbal communication skills including business and technical writing skills
  • Degree level education, where a dissertation or similar research discipline was assessed
  • Max. file size: 100 MB.